Quick Links
Show Commands Menu
The Show Commands menu can be accessed by tapping the Show Commands button located in the lower left of the screen, in the Command Bar
Show Commands Buttons
Button | Function |
|---|---|
86 Item List | This gives a printable list of all currently 86’d items |
Add Guest | Adds a guest to the currently displayed guest check |
Adjust Time Clock | Gives the ability to adjust time punches and clock out employees |
Adjust Tips | Allows users to select an order closed with a credit card and add the tip in. These tips will then be totaled on their Closeout Report. |
Assign Cash Drawer | Used to assign an employee to a cash drawer - it will only open if that employee does a cash transaction or no sale Station must be set up to use cash drawer assignments in BOH |
Attach Credit Card | Allows the user to attach credit card info to an order to use for payment later Payment device must be properly configured to use this feature |
Batch Credit Cards | Manually batches the SP30 or S300 payment terminal connected to that station SUPPORT ONLY DO NOT USE under normal circumstances |
Batch History | Shows history of batches of the EMV payment devices Does not include handhelds, customer display or online ordering - utilize http://dashboard.spoton.com to view ALL batches |
Break | Go on break/Return to work (Job Position Setting) |
Caller ID | Utilize Caller ID Screen Requires BOH Configuration |
Cash Deposits | Ability to add in a nightly cash deposit from the user POS terminal (Job Position Permission) |
Clock Out | Clocks out user |
Close Outs | Report - Shows each employee's individual closeout that includes all financial information regarding their shift |
Customer Info | Database of customers that the user can utilize to add to orders, see historic orders, add an address for delivery, etc Requires some BOH configuration to properly use/attach to orders |
Done With Order | 3rd party KDS functionality, typically not used |
Driver Manage | If using in-house delivery, this screen assists in managing delivery orders Requires some BOH configuration |
Email Receipts | Select this to email the receipt on a closed order |
Enable Test Mode | Changes a station from normal service to a test station. All orders will be deleted at end of day when rang in on a test station. (Job Position Permission) |
End Day | Users can view EOD reports and see if the requirements of EOD are fulfilled SpotOn typically recommends to allow AUTO EOD to run, so merchants won’t manually run EOD unless confirmed with SpotOn that the user circumstances are different than most. |
End Day History | Select this to view past End Day Reports |
Exact Change | This will close the order out to the cash payment type for the exact amount, as well as open the cash drawer |
Gift Card | Use this button for creating a gift card, adding to an existing gift card or when using a gift card for payment |
House and Loyalty | Used for legacy loyalty (not used by most) or House Account Payments |
Install Browser Extension | Used to update browser extension for payments if not already configured Support Team Only |
Item Search | Allows users to search for an item by similar text in the item name |
Loyalty | Utilizes SpotOn Loyalty on the POS |
Manage Teams | Select this to set up/manage Teams |
Modify Last Item | Typically placed on a station type or menu screen, users can utilize this to modify the last item rang in on an order that hasn’t been sent yet |
New Order | Brings the user to the menu so the user can start a new order |
No Sale | Opens the cash drawer without handling a cash transaction, e.g., getting change for a large bill without a sale taking place |
OLO Pacing | Used to pause online ordering or set up online ordering pacing |
Paid In | Take a payment that does not show up as sales |
Paid In/Out Review | Shows itemized breakdown of any/all paid ins and paid outs for the day |
Paid Out | Make a payment that does not show up in sales
|
Prints a guest check that is open on the left side of the screen | |
Print Checks | If an order has multiple checks, this will print all of them |
Refresh | Refreshes the user’s POS station and is typically step 1 of troubleshooting potential issues This does the same as entering 000-111 on the user log-in screen and hitting the checkmark |
Rename | Renames the order to whatever name the user enters. This shows up on the kitchen ticket, guest check and list orders screen |
Reports | Currently Has No Functionality (Legacy button) |
Request Support | Gives users the ability to submit a support ticket through the point of sale Recommended support request procedure. Call 877-814-4102 opt 4 or email restaurantPOS@spoton.com |
Reset EMV Terminal | Only utilized if needed in conjunction with SpotOn Support assistance Support Team Only |
Send SpotOn Tablet Logs | Only utilized if needed in conjunction with SpotOn Support assistance Support Team Only |
Set Lead Times | If utilizing lead times for order types, select this to make adjustments on lead times |
Set Online Lead Times | If utilizing SpotOn Online Ordering, manually adjust the user pickup or delivery lead times as needed |
Station Report | Shows a report of any sales/payments entered through that specific terminal |
Toggle Fullscreen | Allows users to toggle the browser in and out of full screen (Job Position Permission) |
Unpair SpotOn Tablet | Only utilized if needed in conjunction with SpotOn Support assistance Support Team Only |
View Auth Requests | Only utilized if needed in conjunction with SpotOn Support assistance Support Team Only |