Enable Refunds | SpotOn Restaurant BOH

Owned by Will Castleberry
Last updated: Sept 07, 2023 by Will Castleberry
1 min read

The refund process allows you to issue refunds to your guests using the SpotOn POS system, regardless of where the order was processed. You may issue a full refund for orders, items, surcharges, and partial or full refunds for tips.

Refunds can be completed for orders processed on the Restaurant Point-of-Sale, SpotOn Serve, SpotOn Order, or via SpotOn QR ordering.

Follow the Back of House instructions below to enable refunding on your SpotOn Restaurant POS.

Note: You may process refunds on the Restaurant POS if you are a TransIT and/or NMI payment processing customer. If you're unsure, please contact our support team to confirm at (877) 814-4102.

Please see Process Refunds | SpotOn Restaurant FOH to view the Front of House process for refunds on the POS.

Contents

Â