Adjustment Reasons | SpotOn Restaurant BOH
- Will Castleberry
- Ariana R. (Deactivated)
- Rebecca Buesseler (Deactivated)
This article has been updated to reflect the November 2023 Back of House User Interface update. If your system was installed prior to November 2023, and has a different look, you can find documentation for your system here.
Adjustment reasons are the reasons given for Void, Paid In, and Paid Out. Adjustment reasons can also be applied to Discounts, so you can create a generic discount, i.e., “Manager Comp” with multiple pre-defined reasons attached to it (“Customer Didn’t Like”, “Item Overcooked”, etc.)
Creating an Adjustment Reason
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1. Select the Adjustment Reasons icon from the main Back of House screen | 
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2. Click the New Item (+) button, at the top of the left panel | 
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3. In the General Information section, input the Text for this new Adjustment Reason, e.g., “Kitchen Error”, “Grocery”, “Didn’t like” |
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4. Select the corresponding Adjustment(s) (General and/or Discounts):
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