Printing Receipts | SpotOn Serve

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Printing / Receipts

There are three types of receipts that can be printed with SpotOn Serve; itemized guest check (prior to payment), receipt after payment to add tip and/or signature, and receipt after payment to reflect tip (when tip/signature have been done on the device).

Send Receipt

Action	Display
When payment is complete, select a receipt option: Email Enter guest email address and send Print Prints a physical copy from the built in printer

Printing and Receipts FAQ

Does Serve send tickets to the printers when on cellular?

Yes. Printing will work according to the configuration in the BOH no matter what network type you are using.

Should a new printer for every Serve be created?

Yes, create one for each handheld. For more information on setting up new printers, please see Printers (SpotOn Restaurant BOH)

Will SpotOn Serve print receipts for the server and the customer separately?

Currently, SpotOn Serve will print only one credit card receipt. A second copy can be printed by pressing “Print” again.

BOH Settings for Printing Signature Slips

Action	Display
Select the Payments icon Select credit card payment type Check the Print Signable Receipt When Applicable box
Select the Stations icon Select desired station Uncheck Credit Card Signature Screen box In the # Credit Card Receipts field, indicate the desired number of copies to print Android is ignoring this setting for now and will currently only print one copy Check Credit Card Signature Screen box to disable printing signature slip
Select the Printers icon Select the appropriate printer In the Model drop down, select PAX A920