/
Void an Item

Void an Item

Items that have already been sent to a printer will not have a green mark, these items must be voided

 

 

Action

Display

Action

Display

  1. Tap List Orders

  2. Select Order with item(s) to be Voided

  3. Select Item, or Items

    • This will open the Item Commands menu

    • It is possible to continue to select Items when the Item Commands menu is displayed

  4. Tap the Void button

  5. Select the appropriate reason for the Void from the Select Reason… menu

    • Note: If more than one item is selected to void, only one reason will be applied to all selected items. If more than one reason is needed, the items will need to be Voided individually.

  6. Verify Item has been voided from the Order

    • Voided items display with a strike through the Item name and price, and the reason displays in red

If the Order has not yet been Sent, simply follow the steps in the section above for Removing an Item. Voiding an item is a Manager Only function.

Related content

Remove an Item
More like this
Remove / Void Item from Order | SpotOn Restaurant FOH
Remove / Void Item from Order | SpotOn Restaurant FOH
More like this
Un-Void an Item
More like this
Cancel Order | SpotOn Restaurant FOH
Cancel Order | SpotOn Restaurant FOH
More like this
86 / Mark an Item Unavailable
86 / Mark an Item Unavailable
More like this
Step 1: Close/Void Open Orders
Step 1: Close/Void Open Orders
More like this