Enabling Refunds in the BOH

Please note: Payments made in-person will need to be processed via the EMV chip reader and not the MSR (magnetic swipe reader) in order to be eligible for refund on the POS.

This does not apply to SpotOn Online Orders or QR Code Orders

Action	Display

Action

Display

1. From the main BOH screen, select Job Positions

2. Select the Job Position(s) that will need to have the ability to issue refunds from the panel on the left

3. In the Order Management section, check the Can Issue Refunds checkbox

The selected Job Position(s) will now have the ability to process refunds in the FOH