Quick Links
Table of Contents |
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Ticket Command Buttons
Button | Function | ||
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Add Percentage Gratuity | Use to add percentage tip to guest check prior to payment | ||
Add Fixed Value Gratuity | Use to add a dollar amount tip to guest check prior to payment | ||
Add Discount | Select from applicable pre-programmed discounts; discount applied to entire order | ||
Add Guest | Use to add one guest to order | ||
Add Surcharge | Select from pre-programmed surcharges; surcharge applied to entire order | ||
Attach Credit Card | Captures credit card info and renames order on swipe
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Auto Course | Assigns course number (1) to unsent menu items; will be visible on kitchen tickets | ||
Cancel Changes | Removes all unsent menu items from order | ||
Change Guest Count | Select updated number of guests | ||
Change Type | Select updated order type (e.g., Dine In, Carry Out, etc.) | ||
Close | Closes the order if balance is $0 | ||
Combine Orders | Select from other open orders to combine with current order | ||
Customer Info | Find/add customers (contact info, notes, address, order history) | ||
Done with Order | Specific 3rd party integration | ||
Email Receipt(s) | Once an order is closed, use this to email the receipt to the customer | ||
House and Loyalty | Find/add house accounts (if utilized)
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Loyalty | Find/add Loyalty accounts (if utilized) | ||
Manage | Manage and/or split check(s) by adding guests and moving items | ||
Move to Quick Sale | Use to move an order off the table to quick sale/carry out | ||
Move to Table | Use to assign an order to any open table | ||
Order Details | View the timestamp of each sent item on order | ||
Prints receipt | |||
Quick Send | Use to send items and continue working on the same order | ||
Remove Gratuity | Use to adjust or remove gratuity | ||
Rename | Set order name using onscreen keyboard | ||
Reopen | Use to reopen closed orders | ||
Reprint Requisitions | Use to resend kitchen and/or bar tickets (sends entire order; Reprint will show in red on ticket) | ||
Scheduled Order | Use to create/edit scheduled orders for a later date/time.
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Release Scheduled Order | Use to override the scheduled release time and manually release a scheduled order | ||
Send | Use to send items and return to the start screen, to access another order | ||
Send to... | Use to send any unsent items to a different existing order | ||
Split by Guest | Use to quickly split guest check by guests | ||
Make Tax Exempt | Removes all pre-programmed taxes from entire order | ||
Transfer | Transfer order to another employee (must be clocked in and eligible to receive order) | ||
Apply Standard Gratuity | Adds pre-programmed standard gratuity percentage to order |