Force Ring Method | SpotOn Restaurant BOH

Owned by Rebecca Buesseler (Deactivated), created
Last updated: Nov 15, 2023 by Will Castleberry
2 min read

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The SpotOn Restaurant POS has the ability to “force” a server or bartender to ring a certain type of menu item before being able to send their order though.

Example: Requirement to ring through a drink before sending an appetizer to be prepared.

 

 

Force Ring Setup

Action

Display

Action

Display

Step 1 - Station Types Settings

1. From the main BOH screen, select the Station Types icon

 

2. Select the Station Type from the left hand panel to apply the Force Ring Method to

3. In the Configuration section, use the Force Ring Method dropdown to select:

  • On Payment: System will check for any Force Ring requirements at Payment

  • On Send: System will check for any Force Ring requirements on Send

 

Step 2 - Locations Settings

1. From the main BOH screen, select the Locations icon

 

 

2. If needed, select the desired Location from the left hand panel

3. Scroll to the Force Ring Item Settings section

 

 

4. Set the Type to Guest Count

5. Input an Instruction Message, e.g., “Ring in a beverage item”

6. Select the Menu Group(s) that this will apply to

This means the order must have an Item from the selected Menu Group(s) rung in before the user can move forward

 

Step 3 - FOH Confirmation

1. Ring in an item that does not belong to one of the selected Menu Item Groups

2. Press Send

3. Confirm Error Message advising Force Ring Requirement to continue