Auto Gratuity | SpotOn Restaurant BOH

This article will detail how to configure Auto Gratuity based on Guest Count or Order Total.

 

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1. Proceed to SpotOn Restaurant Back Of House, https://client.restaurantpos.spoton.com/b/

2. Select Locations Icon

3. Scroll down to Auto Gratuity section

 

Make appropriate selections of settings based on how you want auto gratuity configured:

  • Auto Gratuity Type - Percentage or Fixed Value (Typically, this is percentage-based)

  • Gratuity Label Override - Enter text here if you want to see something other than “Gratuity” on the guest check

  • Standard Gratuity Percentage - the gratuity % that will be charged

  • Apply Gratuity Method - the total order amount the gratuity % will can be based on:

    • After Tax, After Discounts

    • After Tax, Before Discounts

    • Before Tax, After Discounts

    • Before Tax, Before Discounts

  • Automatically Apply Standard Gratuity - this determines when auto-gratuity will be applied to an order. Options include:

    • Never

    • Regardless of guest count or total (a.k.a. Always)

    • When guest count greater than or equal to Auto Gratuity Breakpoint (Gratuity based on # of guests)

    • When total greater than or equal to Auto Gratuity Breakpoint (Gratuity based on total $$ of order)

  • Auto Gratuity Breakpoint - Depending on prior setting, how many guests or what $ amount of a bill will trigger the auto gratuity on an order

  • Start Time - if only applicable during certain hours of the day, this is the start time

  • End Time - if only applicable during certain hours of the day, this is the end time

  • Applicable order types - any selected order types will honor the auto gratuity rule set above

  • Applicable Taxes - if selected, an additional tax amount based off of the total of gratuity will be added to the order.