Transaction History | SpotOn Terminal

Tap the Menu button in the top left

Select Transactions

The transactions will be listed in the most recent order, and each transaction will display:

• The date the transaction took place

• Transaction Status

  • $ for completed transactions

  • ⟲ for refunded transactions

  • ∅ for voided transactions

  • ! for declined transactions

• The 8-digit Sale ID number (#ST-xxxxxx)

• The amount of the transaction

• Payment type (cash or card)

  • If payment was done via credit, the issuer and last four digits of the card number will display

Tap a transaction to view Sale Details

• Tap the X on the top right to return to the Transactions screen

Tap Transactions

Tap a transaction to pull up the Sale Details and view the following:

• Transaction Status, i.e., Authorized, Completed, Declined, Refunded, or Voided

  • For Authorized or Completed transactions you have the options to Refund or Send Receipt

  • Note: Declined or Voided transactions only have the option to Send Receipt

• Sale ID

• Subtotal

• Tax

• Tip

• Tender Type

• Total

Tap the X on the top right corner to return to the Transactions screen

Tap the Menu button in the top left

Select Transactions

Tap the magnifying glass icon in the upper right to search

Input the Sale ID number or the last four digits of the card used

• This will pull up the matching transaction(s) automatically

Select the appropriate transaction

• The Sale Details of the transaction will display, with options to Refund or Send Receipt (Note: Voided transactions only offer the Send Receipt option)

• Tap the X in the top right to return to Transactions menu