Pairing & Setup Wizard | SpotOn Counter

Owned by AH (Deactivated)
Apr 18, 2023
3 min read

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Pairing SpotOn Counter

Logging into an Aries 8

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1. Open the SpotOn Counter App

2. Select the blue Request Permission button

3. Allow or Deny the following prompts:

  • Allow SpotOn Counter to take pictures and record video?

  • Allow SpotOn Counter to access photos, media, and files on your device?

  • Allow SpotOn Counter to make and manage phone calls?

3. Enter the login info from Hub

1. Go to the Merchant’s Hub Account

2. Select the Overview tab

3. Click the Settings gear icon on the right

4. Select Users

5. The User Name and Password are the user’s email and password. (The password is generally the last four digits of their phone number)

~If the username or password is incorrect or doesn’t work, you can make a new user. The standard to use for making a user for the counter is as follows:

First Name: SpotOn

Last Name: Counter

Email: (name of location)@spoton.com

Password:  Spoton123!!

~A phone number is required to complete the User

6. When credentials are accepted, follow the steps outlined below

 

 

 

BOH Settings

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  • Station to be paired with Counter must have Ingenico credentials populated to accept Credit Card payments

  • When pairing SpotOn Counter to a station for the first time Paired SpotOn Loyalty Tablet ID field should be blank

    • If needed, this field can be cleared with the Unpair button

SOC (Aries 8) Display

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1. Select the SpotOn Counter app

2. Login using your SpotOn credentials to access the Setup Wizard

3. Select Let’s Begin

4. Tap on the station you would like to pair with Counter

If a station is connected, and not currently paired, it will be shown under Available Stations

 

5. Confirm station, and select Pair Device

6. Confirm successful pairing, Select “Finish”

 

7. The Welcome Screen will display, if the station is paired successfully

 

 

Unpair a SpotOn Counter Station

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1. Select the Stations icon in the BOH

2. Select the desired Station

3. In the Settings section, scroll to Paired SpotOn Loyalty Tablet ID and select Unpair