Action
Display
Tap List Orders
In the Order Status column on the right side, select order status Closed
Select the Order where the refund is due
Tap the top of the Guest Check to open the Ticket Commands menu
Tap Reopen
Tap Payment
Highlight the credit card at the bottom of the Guest Check: “Card # xxxx”
Tap Remove
Void all items
To view instructions for voiding items, Click Here
Open the Ticket Commands menu by tapping the top of the Guest Check
Tap Close