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Full Void

Full Void

Action

Display

Action

Display

  1. Tap List Orders

  2. In the Order Status column on the right side, select order status Closed

  3. Select the Order where the refund is due

  4. Tap the top of the Guest Check to open the Ticket Commands menu

  5. Tap Reopen

  6. Tap Payment

  7. Highlight the credit card at the bottom of the Guest Check: “Card # xxxx”

  8. Tap Remove

  9. Void all items

    • To view instructions for voiding items, Click Here

  10. Open the Ticket Commands menu by tapping the top of the Guest Check

  11. Tap Close

 

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