Making a Table Hold | SpotOn Reserve Host App

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Making a Table Hold - From Main Floor View

Action

Display

Action

Display

A Table Hold can only be made using the Grid function

  1. From Main Floor View, select Grid on the bottom right (above the orange Wait List Button on the lower right side of the screen)

  2. A display of all table holds and parties who are currently sat, upcoming on a waitlist, and upcoming reservations will appear with their visits blocked out

  3. To hold a table, select a row and time

  4. A panel will pop out from the left

5. Select the blue Hold Table button

6. Press Start Time to confirm the beginning of the hold

7. Press Duration to confirm the length of time for the hold

Notes about the purpose of the hold can be added in this section

8. Press the green Hold button in the upper right side

9. A yellow locked time will display on the reservation prior to the date and time

10. The lock will turn red during the locked time on the table on the Main Floor

11. The lock will disappear when the hold has expired


Making a Table Hold - From Schedule View

Action

Display

Action

Display

  1. From Schedule View, select the Grid button at the top of the screen to the left of the dat

  2. A display of all table holds and parties who are currently sat, upcoming on a waitlist, and upcoming reservations will appear with their visits blocked out.

  3. To hold a table, select a row and time

  4. A panel will pop out from the left

5. Select the blue Hold Table button

6. Press Start Time to confirm the beginning of the hold

7. Press Duration to confirm the length of time for the hold

Notes about the purpose of the hold can be added in this section

8. Press the green Hold button in the upper right side

9. A yellow locked time will display on the reservation prior to the date and time

10. The lock will turn red during the locked time on the table on the Main Floor

11. The lock will disappear when the hold has expired


Removing a Table Hold

Action

Display

Action

Display

1. Select Grid View

2. Press on the Table Hold that needs to be removed

3. A panel will pop out from the left side

4. Press the red Remove Hold button at the bottom of reservation

5. The hold has been removed

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