QR Dine-In, Delivery, & Takeout | SpotOn Order
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SpotOn Order QR Codes
Overview:
A QR code can be printed for a flyer or print ad, and when scanned will bring the user directly to the merchant’s SpotOn Order site.
QR codes can also be created for specific tables at the restaurant- all the guest has to do is use their mobile device to scan a QR code on the table. This QR code will then open a web view and a customer can view the menu and start an order. Dine-In works with all mobile devices.
QR Codes can be printed on your receipts, allowing for a contactless and quick checkout experience for your guests.
SpotOn now offers SMS text messaging for QR orders.
This feature is only available for restaurants that have SpotOn Online Ordering
Generate Dine-In, Pickup, & Delivery SpotOn Order QR Codes
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Print QR or Alphanumeric Code on ChecksPrinting QR codes on receipts allows your guests to scan the QR code with their phone, and pay at the table. Additionally, alphanumeric codes may be printed on the bottom of the customer’s check.
The alphanumeric code will not appear on the check unless there is text written in the Display Message field | Â |
Displaying QR Codes at TablesOption 1: SpotOn Printing SpotOn offers free printing and table stands for QR codes.
Option 2: Self Service Printing Merchants can also print out their own QR codes or download the URLs and create their own table stands using websites like those listed below. | |
Suggested Sites for Generating QR CodesThese are some of the websites that can be used to create QR codes, with logos, background colors, etc: |
SMS Text Messaging for QR Orders
What is this?
You now have the ability to send an automated text message when orders are sent to the kitchen, as well as the ability to have a two-way communication with customers via SMS or our Quick SMS feature.
How do I enable SMS for my restaurant?
Check out this article!
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Enable QR Order Confirmation Text Messages in the BOH
Please note, when this feature is activated, when a guest scans a QR code to order, they will be required to supply a phone number. As of right now this is a mandatory field that cannot be switched off.
This will only apply to customers who are starting an order. Those who join an existing order will not be prompted to enter a phone number.
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1. From the main BOH menu, select Order Types | |
2. Select the desired QR Order Type from the panel on the left 3. Check the Send Order Confirmation Text Message to Customer check box
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4. Use the Custom Order Confirmation Text Message Body field to customize the Order Confirmation Text Accepted Custom Order Confirmation Text Message Body variables entries:
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QR Scan & Pay Video Overview
Highlights:
Streamline the payment process at your restaurant by offering contactless Scan & Pay.
QR code scan and pay can help you turn tables faster, increase tips, and reduce labor costs.
Scan and pay allows the guest to check out at their table, from their phone. This eliminates the need for a server to run the payment and return with a receipt.
Scan and pay also gives customers access to loyalty and rewards.
QR Scan and pay works with Apple and Google Pay.
Press Play below to learn more about the Scan & Pay option!
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