Pause Online Ordering (FOH) | SpotOn Order

Owned by AH (Deactivated)
Last updated: Aug 20, 2024 by Jaclyn DiPiazza
2 min read

Quick Links

Pause Online Ordering (FOH)

Pausing online ordering will hide the online menu and prevent customers from placing orders for the desired time of the pause.

 

 

Action

Display

Action

Display

1. In the FOH, tap Show Commands in the Command Bar to access the Select Command… menu

2. Tap the Online Ordering Pacing button

  • This will open the Pacing Schedule Screen

3. On the left panel, there are two tabs, tap the second tab titled Pause Online Ordering

4. Select the desired option:

  • Pause indefinitely

    • This will require Online Ordering to be un-paused when the restaurant is ready to resume taking online orders

  • Pause for a set amount of time

    • If this option is selected, scroll up or down in the Hours and Minutes columns to indicate how long to pause Online Ordering

5. Tap Set

If the Pause is set for a specific amount of time, a countdown timer will display with the time remaining until online ordering resumes

You have the options to:

  • Resume Online Ordering Now

and

  • Modify time

If the Pause is indefinite you will only have the option to Resume Now

6. Tap Done to exit

  • When Online Ordering is Paused, there will be a green banner at the top of the screen to indicate this

  • Tap the green banner to access the Pause Online Ordering screen to edit or resume online ordering

 

Â