Print Items Only When Ordered Online | SpotOn Order

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Print Only When Ordered Online

In restaurants that have “Grab-n-Go” items, e.g., cans of soda or bags of chips at the counter, those items are added to the order at checkout, and have no need to print to the kitchen. However, many restaurants utilize SpotOn Online Ordering and would still like to offer these “grab-n-go” items on their Online Ordering site and thus will require these items to print when they come through on an Online Order.

ORD Only Print Setup

Action

Display

Action

Display

1. Select the Requisition Groups icon in the Back of House

2. Click the ( + ) New Item button in the lower left to create a new Requisition Group

3. In the General Information section, input the name ORD Print Only

  • Return to the main BOH screen

4. Select the Menu Items icon

5. From the list of Menu Items on the left, select ALL the Menu Items that do not need to print when ordered at the counter, but DO need print when ordered via SpotOn Online Ordering

6. When all appropriate Menu Items have been selected, scroll to the Location Specific Settings

7. In the Requisition Group dropdown menu, select the newly created Group ORD Print Only

  • Return to the main BOH screen

8. Select the Stations icon

9. Scroll to the Routing section

10. Confirm that the Print Routing assigned to Requisition Group ORD Print Only is set to None

  • This ensures that under a normal, in person, at the counter order, these items will not print

11. Press the New Order Type Route button

12. Create a New Order Type Route for EVERY Online Ordering type utilized

  • Always include the SpotOn Order Pickup type

  • Only include SpotOn Order Delivery if it is setup, and the restaurant uses in-house delivery, or DoorDash Drive

  • Whatever is SET in the Locations tab for these Order Types needs to be included here

Recommendation – once completed, test the new setup by placing an order (you can later void the order/payment) and make sure the items are printing appropriately